Mar 142016
 

RetailWire Discussion: McD’s first loyalty program will come with free fries:

“My Starbucks Rewards has 11.1 million members”

*Interesting. First time I’ve seen a number for this.

Aug 162015
 

Why Starbucks Prices Went Up as Coffee Beans Got Cheaper – The New York Times:

“‘mobile payments now represent 20 percent of all in-store transactions in our U.S. stores, more than double the figure from only two years ago.’ I use an iPhone app to pay these days: It’s easy to transfer money without noticing the cost.

 

*The cost disconnect for customers who don’t pay with cash. This leads to less price sensitivity.