Nov 172011

Build your own BRAND! Create your own customers. The kind that pick you over all other alternatives. Delight them to no end, they will share their delight with others because it makes them FEEL GOOD to share something special.

N&C: The text above was a comment I wrote to a Seth Godin post I sent to my Evernote account. His post can be found here.


Nov 112011

T-Mobile: iPhone-related defections ‘an area of concern’:


Bellevue-based T-Mobile USA boosted its profits and added to its customer base in the third quarter, but the company this morning warned of future repercussions from its status as the only major U.S. wireless carrier not offering Apple’s iPhone.


(Via GeekWire)


I was one of those defections. My contract expired the same day the iPhone 4S was first available for customers (Friday October 14, 2011). On the next Tuesday (Late late Monday night) I ordered a 4S via the Apple website and Friday morning about 10 AM FedEx delivered it. There were claims that devices would be shipping in 1 to 2 weeks. The one I ordered was built, packed, shipped and delivered halfway around the world in something like eighty hours give or take three.

If T-Mobile was in the running to get the iPhone I might have waited a few more months. There was a report that a high up at T-Mobile said that the iPhone would not be coming to T-Mobile anytime soon. That statement was essentially the nail in the coffin for staying with them.

Nov 032011

Kevin Fox’s Offer to Google Reader:

Is there anyone, anywhere, who thinks the new Google Reader is an improvement?

(Via Daring Fireball)


The guy behind the Reeder app is probably very happy with it.


iPhone, iPad and Mac versions.

I bought the Mac version for $9.99 about 24 hours ago. So far I am very happy with it. Am considering the iPhone version for $2.99.

Nov 032011

Waze provides free turn-by-turn directions, with help from your friends:

(Via TechBlog)

Nice review of the mapping app Waze.

Nov 032011

Power to the public:

So now companies don’t just need to hire people to watch Twitter and blogs and put out fires. Now they have to fear that their abusive policies will become the subject of large-scale, instant protests.

(Via BuzzMachine)


What company or organization will be destroyed by customers who mass cancel their accounts? This will happen someday, probably in the next ten years. Some firms live on the cash flows monthly subscribers pay them.

You have a real problem If your customers loath your organization. New options are becoming available. Some customers will do without, rather that do business with you. A good example of this is people canceling home cable TV service and not replacing it with satellite TV. These people are likely choosing video programming from the Internet. It’s also possible that they are watching over the air HD broadcasts. The power to disrupt that is broadband Internet is hard to over estimate. Many new services will come about as more people have broadband at home. Faster speeds will also enable new businesses. Old ones will decline and some will be eliminated. Online data backup might disrupt the external hard drive industry in the not to distant future.

Nov 032011

Forbes Contributing Writer Attributes Attractiveness, Children and Housekeeping to “Why Women Do Not Become CEOs”:

Editor’s note: Most men will also never become CEOs, too.

(Via Women 2.0)


Love the Editor’s note at the end.