“… in Japanese Kaizen, every single step is a small one—a minor change here, a minor improvement there. But the aim is to produce by means of step-by-step improvements a radically different product, process, or service a few years later. The aim is to make a difference.”
Peter Drucker
Post-Capitalist Society
How making a difference matters. Staying competitive, strong and capable.
D.L. Damore 