One Founder Told Me He Wanted to Overpay His Employees. So We Invested. | Hunter Walk

One Founder Told Me He Wanted to Overpay His Employees. So We Invested. | Hunter Walk:

“Ultimately whether it’s through regulation or competition I don’t think optimizing for just the lowest possible labor cost at the expense of service and expertise is sustainable for many of these marketplaces or on-demand services. My guess is the first place it shows up is in the app store ratings and NPS scores of those companies who grind workers up, weak economy or strong.”

*Delivering exceptional value drives success. A higher (labor) cost can provide higher value so that there is no negative bottom line impact for the supplier.  

Commentary – Seth’s Blog: The future of the library

Seth’s Blog: The future of the library:

“The next library is a place, still. A place where people come together to do co-working and coordinate and invent projects worth working on together. Aided by a librarian who understands the Mesh, a librarian who can bring domain knowledge and people knowledge and access to information to bear.”

Great post by Seth. Not finished reading it, but even just the first few paragraphs got me to thinking about the future of libraries and the skilled Librarians that work there.

See this as a way of focusing on the WHAT, rather than the HOW. Too many people want the HOW to stay the same. The HOW can be done cheaper and more effectively as technology and ideas enable new methods to come to fruition. The WHAT stays the same, regardless of the HOW. Learning, Ideas, Value, Trade, Exchange, these are the WHAT that people want and need, Not the HOW.